RTOs must handle various tasks post-registration, such as annual declarations, AVETMISS reporting, and marketing compliance, but validation usually presents the biggest challenge.
Although we've written about validation many times, let’s redefine it. ASQA refers to validation as a quality review of the assessment process.
Validation is essentially about verifying the accuracy of parts of an RTO's assessment process and spotting areas needing improvement. Understanding its key components can make it less daunting.
Clause 1.8 in the SRTOs 2015 outlines that RTOs must ensure their assessment systems, including RPL, comply with training package requirements and the Principles of Assessment and Rules of Evidence.
The standards specify that two types of validation need to be performed.
The primary type of assessment validation verifies that your RTO's assessment meets the training package requirements.
The next validation type confirms assessments are conducted following the principles of assessment and rules of evidence.
This suggests we perform validation both before and after the assessment. This article will concentrate on the first type—assessment tool validation.
Breaking Down the Two Types of Assessment Validation
Unraveling Assessment Validation
As discussed before and in previous blogs, validation includes two processes: (1) assessment tool validation and (2) post-assessment validation.
Assessment tool validation, also known as pre-assessment validation or verification, pertains to the first part of the clause, focusing on ensuring all unit requirements are met and that all workbooks are fully compliant.
In post-assessment validation, the emphasis is on implementation, ensuring that Registered Training Organisations conduct assessments as per the Principles of Assessment and Rules of Evidence.
This discussion will center around assessment tool validation.
Procedure for Assessment Tool Validation
Having outlined the two types of validation, it’s time to dive into assessment tool validation.
Appropriate Times for Assessment Tool Validation
Assessment tool validation ensures that all elements, performance criteria, and performance and knowledge evidence are included in your assessment tools.
Therefore, whenever you acquire new learning resources, you must conduct assessment tool validation before allowing students to use them.
You don’t have to wait for the next scheduled validation in your 5-year cycle. Validate new resources right away to ensure they are ready for students.
Still, this isn't the sole reason for conducting this type of validation. Conduct assessment tool validation when you:
- when resources are updated
- when new training products are added on scope
- course is reviewed against training product updates
- you identify your learning resources as a risk during your risk assessment
The Australian Skills Quality Authority's risk-based approach to regulation means RTOs must conduct regular risk assessments. Complaints from students about learning resources signal the need for assessment tool validation.
Identifying Training Products for Validation
Remember, this type of validation is to ensure all learning resources are compliant before use. All RTOs should validate all unit resources.
Assessment Tool Validation: Required Resources
Learning Materials
Since you are validating your assessment tools, you will require the entire suite of your learning resources:
Mapping tool – the first document to review. It indicates which assessment items meet unit requirements, aiding in faster validation.
Learner/student workbook – validate its suitability as an assessment tool. Confirm that instructions are clear and answer fields are sufficient. This is a common problem.
Assessor guide/marking guide – ensure that instructions for assessors are sufficient and clear benchmarks for each assessment item exist. Clear benchmarks are essential for reliable assessment outcomes.
Other related resources – such as checklists, registers, and templates developed separately from the workbook and marking guide. Ensure they are suitable for the assessment task and address unit requirements.
Panel for Validation
Clause 1.11 details the requirements for validation panel members, noting that validation can be conducted by one or more people. Generally, RTOs require participation from all trainers and assessors and may include industry experts.
Together, your validation panel should possess:
Relevant vocational competencies and industry skills for the unit being validated
Up-to-date expertise and skills in vocational teaching and learning
Any of the following training and assessment credentials:
TAE40116 Certificate IV in Training and Assessment or its equivalent
Assessment validation form/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
A validation tool assists in both the validation process and documentation. It simplifies identifying how each assessment item corresponds to each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
Additionally, it can provide proof that you have validated your resources before students use them.
ASQA does not specify a recommended or required template for assessment tool validation, but many templates are accessible online. These tools usually have validators review the tools in their entirety to ensure they meet the principles of assessment.
Assessment Principles Template Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
Although these templates ease the validation process, they can cause errors in judgment as there is minimal space for commenting on each assessment item.
It is highly recommended to use a more detailed template for inspecting each unit requirement and the assessment items that map to them. Below is an example:
Element Performance Criteria Assessment Guidelines Benchmarks Assessment Instrument Rectification Recommendations
What do you Need to Check?
What to Inspect?
As outlined in our blog post Common Problems In Assessment Tools, your assessment tools must ensure trainers follow assessment principles and evidence rules.
Principles of Assessment
Fairness – Does the assessment ensure equal opportunity and access for everyone?
Flexibility – Does the assessment provide multiple options to show competence according to various needs and preferences?
Validity – Does the assessment measure what it is supposed to measure? Is it a valid tool for evaluating the required skill or knowledge?
Reliability – Will the assessment achieve the same results every time, regardless of who conducts the training? Will different assessors consistently make decisions on skill competence?
Evidence Basic Rules
Validity – Does the evidence indicate that the candidate possesses the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is there adequate evidence to confirm the learner has the required skills and knowledge?
Authenticity – Is the assessment tool verifying that the work belongs to the candidate?
Currency – Are the assessment tools updated to reflect current units of competency and industry practices?
Even though these are regularly addressed in VET professional development and nationally recognised training, numerous tools fail to meet these requirements.
To prevent using learning resources that do not meet some unit requirements, make sure to follow these guidelines:
Lead by Example
Take note of the verbs used in the unit requirements and make sure they are addressed by the assessment item. For instance, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement requires students to:
Carry out each of the following tasks at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication per service and regulatory requirements:
nappy change
prepare bottles, bottle feed infants, and clean equipment
solid food preparation and feeding babies
respond to baby signs and cues appropriately
prepare babies for sleep and soothe them
monitor and foster physical exploration and gross motor skills appropriate for the age
Having students describe the nappy-changing process for babies under 12 months old doesn’t directly meet the unit check here requirement. Unless the unit requirement is meant to assess underpinning knowledge (i.e., knowledge evidence), students should be performing the tasks.
Look Out for Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Pay attention to the numbers. In our CHCECE032 example, one unit requirement requires students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby isn’t sufficient.
All Requirements or Not Competent
Pay attention to lists. Again, as illustrated above, if students perform just half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Add More Specificity
Every assessment item needs clear and specific benchmark answers to guide the assessor’s judgment on student competence. Consequently, ensure your instructions are not confusing for students or assessors. For example:
What kind of information can be included in a work package?
What details can be included in a work package?
The answer could include:
Obligatory resources
Appropriate costs
Length of activities
Appointed roles and responsibilities
If an assessment item calls for several answers, specify the number of answers needed from a student. This ensures your assessment is reliable, and the evidence gathered is valid.
This is true for assessment items with double-barrelled questions or questions requiring more than one answer at the same time. These can confuse students and assessors, as shown in the sample question below:
Name a hazard and/or environmental concern in the work area and choose the most effective hazard control hierarchy.
Possible answers could include, but are not limited to:
Weather conditions – isolating the work area, engineering controls, personal protective equipment
Work area and ground conditions – elimination, isolation, engineering controls
People – isolating, engineering, administration
Structural hazards – substituting, isolation, engineering controls
Chemical hazards – isolation, use of engineering controls, administrative controls
Equipment or machinery – isolating, use of engineering controls, administration
Steering clear of double-barrelled questions makes it easier for students to answer and for assessors to accurately judge student competence.
Given these requirements, you might wonder, “Don’t learning resource developers offer audit guarantees?” But these guarantees require waiting for an audit before rectifying noncompliance. This impacts your compliance history, so it’s better to take a safe and compliant route.